Support

How do I cancel my subscription?

Open the App Store on your iPhone → tap your profile icon → Subscriptions → TaxRx → Cancel Subscription. Your Pro access continues until the end of the current billing period.

My data disappeared after reinstalling — can I recover it?

TaxRx stores all data locally on your device. Uninstalling the app permanently deletes your data. We recommend exporting a PDF report from the P&L tab before uninstalling as a backup.

The AI Tax Chat isn't responding. What's wrong?

Make sure you have an active internet connection. AI features require a network connection to process your questions. If the problem persists, force-quit the app and reopen it.

How do I switch between 1099 and S-Corp mode?

Tap the entity type badge in the top-right corner of the Entry tab (shows '1099' or 'S-Corp') to toggle between modes. Your data for each mode is saved separately.

Can I use TaxRx for both W-2 and 1099 income?

Yes. Use the 1099 mode to track your self-employment income and expenses. The AI Tax Chat understands combined W-2 + 1099 situations and can advise on your overall tax picture.

How do I restore my Pro subscription on a new device?

Tap 'Restore Purchases' on the paywall screen. As long as you're signed in with the same Apple ID that purchased the subscription, your Pro access will be restored instantly.

The quarterly estimates seem off. Why?

TaxRx uses a simplified estimate based on your YTD income and a blended self-employment tax rate. For precise figures, consult a CPA — especially if you have multiple income sources or significant deductions.